Wesley Gomes da Silva
Agile Delivery Manager · AI-First · Nearshore
Full Stack specialist PM empowering remote teams to ship faster through AI agents and deep technical leadership, leveraging the best professionals from around the world and delivering your project.
Quick snapshot for recruiters & CTOs
PM + Tech · Async-First · Distributed Teams · Zero Hand-Holding
From 24/7 support engineer on India 🇮🇳 & USA 🇺🇸 night shifts — to orchestrating 5 global Agile squads across USA 🇺🇸, London 🇬🇧 & Colombia 🇨🇴 — to fine-tuned technical coordinator delivering with the precision of a watchmaker.
International Consultant (France Contractor) · Bernardin Consultants 🇫🇷
Bridge between French/Swiss high-tech manufacturers and the Brazilian market. Sectors: Security & Defense (infrared microchips — Ulis/Sofradir), Precision Industry (dosing machines — Contexa), Aviation/Military (connectors — Lemco).
Product Owner · XBot 🇧🇷
Led 12 sales and partner teams across Brazil. Focus areas: technological education with robotics & programming logic, energy systems, security & simulation solutions.
Technical Support Specialist · Amdocs Studios 🇺🇸 🇮🇳
Unix/OracleDB DBA. Shell Script & PL/SQL automation for performance optimization. Middleware admin (Tuxedo/Weblogic). Incident management via Remedy/CRM Clarify 12 on India–Brazil–USA shift model.
Full Stack Developer – Billing, ITIL & Observability · Serasa Experian 🇺🇸 🇮🇳 🇨🇷
Full-stack (Java + Angular) on core Billing & CRM systems. Observability tech lead with Datadog and Dynatrace — 45% MTTR reduction. 80M+ tx/day. Integrated Salesforce, OutSystems, .NET, and legacy platforms.
Agile Delivery Manager (HR · Legal · CS · Sales · Billing) · Serasa Experian 🇬🇧 🌍
5 squads × 7 engineers. KPIs: velocity, burndown, cycle time. Strategic roadmaps aligned to OKRs. Stakeholders in London & USA. Figma-to-engineering hand-off. Cross-BU dependency management.
IT Coordinator | Fintech M&A | Payments & Data · Serasa Experian 🇧🇷
Led Data squads on Databricks modernization (2 squads × 4 engineers). ETL squad for acquiring/sub-acquiring via Pentaho — 100% financial precision. DevSecOps zero-to-one with Veracode & Rapid7. BACEN, FEBRABAN, PCI-DSS compliance.
LATAM Agile Project Delivery | AI Agents · Contractor 🌎
Lateral move into global contract delivery. Running distributed teams with AI-powered squad framework (imDev · imQA · imPO). Targeting global stakeholders from LATAM. Full Stack specialist PM — async-first, zero hand-holding.
12 projects · real results
Click any card to see Context, Role, Actions, Results and References.
A battle-tested toolbox
Enterprise platforms, cloud, observability and delivery tools — used in production across fintech, payments and data.
Delivery & Collaboration
Jira / Jira Service Mgmt
Sprint planning, velocity tracking, SLA queues — daily driver for team alignment and stakeholder visibility
Monday.com
Cross-team roadmaps, risk registers, executive-ready status dashboards
Azure DevOps / Boards
End-to-end delivery tracking from backlog to release; integrated with CI/CD pipelines
Slack / MS Teams
Async standups, incident war rooms, stakeholder broadcast channels
Confluence / Notion
Project charters, decision logs, retrospective playbooks, onboarding runbooks
GitHub / GitHub Actions
Release tracking, PR review cycles, CI/CD gate management for delivery readiness
Figma
Design-to-engineering handoff validation; prototype reviews in sprint ceremonies
Agile & Frameworks
Scrum
Sprint ceremonies facilitation, backlog refinement, Definition of Done ownership
SAFe
PI Planning, ART coordination, cross-team dependency management at program level
Kanban
WIP limits, flow metrics (cycle time, throughput), continuous delivery cadence
OKRs / KPIs
Quarterly goal setting aligned to business outcomes; delivery metrics dashboard for C-level
DORA Metrics
Deployment frequency, lead time, MTTR and change failure rate tracking
ITSM & Incident Management
ServiceNow
CAB facilitation, incident escalation workflows, SLA compliance reporting — enterprise ITSM at scale
Zendesk
Support SLA governance, customer escalation paths, CSAT improvement tracking
Freshdesk
Support team KPIs, ticket workflow automation, customer health dashboards
Datadog
SLA/SLO dashboards for executive reporting; incident impact quantification and postmortem facilitation
Dynatrace
Production stability metrics; MTTR reduction tracking; root cause analysis coordination
Reporting & Analytics
Power BI
Delivery KPI dashboards for C-level; sprint velocity, cycle time and throughput visualization
Tableau
Data storytelling for stakeholders; project health reports and financial KPIs for CFO audiences
Google Analytics
Product adoption tracking; user behavior insights to inform roadmap prioritization
Microsoft Clarity
UX friction detection; heatmap analysis to guide sprint prioritization
Amplitude
Product analytics for feature adoption and retention; funnel analysis to drive data-informed backlog decisions
Adobe Analytics
Digital experience metrics; conversion funnel oversight; user journey analysis for product teams
Databricks
Data pipeline project oversight; ETL delivery coordination; large-scale migration management
CRM & Stakeholder Alignment
Salesforce
Pipeline visibility for tech-enabled sales; custom reports for leadership; cross-BU workflow automation
HubSpot
Lead-to-delivery alignment; campaign performance visibility for product teams
Dynamics 365
Cross-functional CRM/ERP integration; project cost visibility and procurement tracking
Cloud & Infrastructure (PM Level)
AWS
Infrastructure cost governance, cloud migration roadmaps, vendor SLA oversight across services
Azure
DevOps pipeline tracking, sprint analytics, cloud resource and capacity planning
GCP
Data platform governance, BigQuery project oversight, Pub/Sub event pipeline delivery
Docker / Kubernetes
Container release coordination, environment parity management, rollback planning
Security, Compliance & Governance
Veracode
DevSecOps gate ownership; SAST/DAST integrated into sprint Definition of Done
Checkmarx
Security backlog prioritization; vulnerability remediation sprint planning
PCI-DSS / BACEN
Regulatory delivery milestones; audit readiness project tracks; compliance reporting
FEBRABAN
Regulatory sprint backlog; compliance documentation delivery for Brazilian financial regulators
Finance & ERP
SAP
Procurement workflows, budget tracking, financial close project milestones
Oracle ERP
Financial reporting delivery, AP/AR project coordination in banking environments
TOTVS Protheus
Brazilian compliance delivery — fiscal, payroll, and regulatory project tracks
Billing Systems
Revenue reconciliation delivery; chargeback reduction initiatives; R$500M+ processed
Pentaho ETL
Financial data pipeline delivery; 100% precision billing reconciliation via ETL orchestration
Watch me in action
Real context. No script. Who I am and how I work.
Data Management
Governance, pipelines & compliance
Support 24/7
Incident response & global coverage
Cybersecurity
DevSecOps, PCI-DSS & risk management
ImSquad Framework
AI-powered distributed squad model
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Let's build your team & product together
Available for nearshore / offshore projects. I respond within 24h.